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Bought a Game Online from GameStop? You Might Be Owed Money

by | Jun 14, 2025 | News, Video Games | 17 comments

gamestop

GameStop customers who purchased video games online may be entitled to compensation following a $4.5 million class-action settlement over alleged privacy violations tied to online purchases and Facebook data sharing.

Customers who made a purchase from GameStop’s website between August 18, 2020, and April 17, 2025, and who maintained a public Facebook profile using their real name at the time of purchase, may qualify for compensation. Emails about the settlement have been sent to affected customers from AldanavGameStop@e.epiqnotice.com, containing a unique 10-character claim ID.

The lawsuit, filed in New York’s Southern District Court in 2022, accused GameStop of improperly sharing customers’ private information with Facebook through a tracking tool known as the Meta Pixel, formerly called the Facebook Tracking Pixel. According to court documents, the information included personal details and purchase history from GameStop.com. GameStop denies any wrongdoing but agreed to the settlement to avoid prolonged legal expenses and potential risks from continuing the case.

Under the settlement terms, eligible customers can choose between a $5 cash payment or a $10 voucher for use on GameStop’s website. Those who opt for cash can receive payment through PayPal, Venmo, or Zelle, while vouchers will be loaded onto the associated GameStop account and will expire after one year.

Claims can be submitted online through the settlement website or by mailing a completed form to the following address:

GameStop VPPA Settlement Administrator
P.O. Box 4129
Portland, OR 97208-4129

The deadline to file a claim is August 15, 2025. Customers who do not file by that date will not receive compensation and will waive the right to future legal action on this issue. The court will hold a final approval hearing on September 18, 2025. Payments and vouchers are expected to be distributed about 45 days after the hearing, pending any appeals. Customers choosing the voucher will find the credit automatically applied to their online GameStop account.

This lawsuit stems from claims that GameStop violated the federal Video Privacy Protection Act by sharing identifiable purchase data with Facebook for advertising purposes without customer consent. The total settlement amount covers payments to customers, legal fees, and administrative costs.

GameStop has also been dealing with criticism over other recent controversies, including damaged Nintendo Switch 2 packaging caused by stapled receipts and backlash from a Bitcoin-related announcement that impacted stock value. Despite these challenges, GameStop continues to expand its online sales presence following years of physical store closures.

For more information or to file a claim, visit the official settlement website.

Illustration of American Legion Gaming Writer Rikki Almanza

Written By Rikki Almanza

Rikki writes for American Legion Gaming and comes from a proud military family as both a military brat and the spouse of a Veteran. She grew up playing classics like Street Fighter II, Mortal Kombat, X-Men, The Legend of Zelda, Sonic the Hedgehog, and Golden Axe on her Sega Genesis. Some of her favorite childhood memories include trips to Hastings Entertainment with her dad to rent new video games.

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17 Comments

  1. Cory Mars

    Can’t wait to get .56 in store credit.

    Reply
  2. Tee

    Really, I need to go check my purchases.

    Reply
  3. Tom Currie

    Giant class action lawsuits like this are just a way for lawyers to get rich. Class members get little or nothing.

    Reply
    • Pat Augustine

      Tracking pixels have always sucked.

      Reply
  4. JJONES37

    Data breaches are crazy!

    Reply
  5. Aaron Hamm

    Thank you for the heads up!

    Reply
    • Samuel David

      Wish we had better game stores.

      Reply
    • Clifton Roberts

      Welp spent 1k (Gamestop we can give you 3.00 back lol smh

      Reply
  6. tuuhuynh

    wow not gamestop!

    Reply
  7. Scott

    Ewww Gamestop.

    Reply
  8. Alvin Dalisay

    Yes siiir

    Reply
  9. Tom Currie

    Anyone who can figure out how to connect to the internet ought to be smart enough to realize that their internet provider and every site they visit are tracking everywhere they go and everything they do.

    Reply
  10. AznReaper

    Gamestop…..why am I not surprised

    Reply
  11. Joseph Sanders

    I would have loved to run one of these stores back before horse armor dlc!

    Reply
  12. John d

    Yea i made a few purchases there for sure…its crazy how some of these settlement websites want proof and yea like i would have a 5 year old receipt laying around at the ready for submission. Its nice though to get something back

    Reply

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